2013-2014 Mack Chu, Mack Granite (Gu) and others recall: axle hubs

Mack Trucks, Inc. reported this safety recall on October 17, 2013. It covers about 1,155 vehicles.

vehicles affected: 1,155
reported: Oct 17, 2013
owners notified: Nov 12, 2013
related complaints: 1

Power train: axle hubs

What is wrong: Mack Trucks is recalling certain model year 2013-2014 CHU, CXU, GU, LEU, and MRU vehicles manufactured with pro-torque axle spindle nuts from August 28, 2012, through August 16, 2013. The pro-torque nut may not have been installed correctly, which may result in a loosening of the nut.
Risk: If the nut comes loose, the hub assembly may separate from the vehicle, increasing the risk of a crash.
Remedy: Mack Trucks will notify owners, and dealers will inspect and repair the vehicles, as necessary, free of charge. The recall began on November 12, 2013. Mack's recall number is SC0371. Owners may contact Mack Trucks at 1‑336‑393‑2000.

Recall number 13V492000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about transmission problems.

2013 Mack Chu 2014 Mack Chu 2013 Mack Granite (Gu)2014 Mack Granite (Gu)2013 Mack Leu 2014 Mack Leu 2013 Mack Mru 2014 Mack Mru 2013 Mack Pinnacle (Cxu)2014 Mack Pinnacle (Cxu)

Questions about recall 13V492000

Is there a recall on the 2013-2014 Mack Chu, Mack Granite (Gu) and others axle hubs?

Yes. Recall 13V492000, reported on October 17, 2013, covers about 1,155 vehicles.

What is the fix for recall 13V492000?

Mack Trucks will notify owners, and dealers will inspect and repair the vehicles, as necessary, free of charge. The recall began on November 12, 2013. Mack's recall number is SC0371. Owners may contact Mack Trucks at 1‑336‑393‑2000.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

See the problems and recalls for an exact car

Buying a used Mack Chu?

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.

Check its history