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2014 Mack Granite (Gu) and Mack Pinnacle (Cxu) recall: steering

Mack Trucks, Inc. reported this safety recall on October 17, 2013. It covers about 535 vehicles.

vehicles affected
535
reported
Oct 17, 2013
owners notified
Dec 12, 2013

Steering

What is wrong
Mack Trucks is recalling certain model year 2014 CXU and GU model vehicles manufactured May 10, 2013, through June 12, 2013. The upper and lower steering shaft pinch bolts may have not been torqued to specification. This may cause the steering shaft to come loose.
Risk
A loose steering shaft would result in a loss of steering control, increasing the risk of a crash.
Remedy
Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1‑336‑393‑2000.

Recall number 13V493000

Affected vehicles

Questions about recall 13V493000

Is there a recall on the 2014 Mack Granite (Gu) and Mack Pinnacle (Cxu) steering?

Yes. Recall 13V493000, reported on October 17, 2013, covers about 535 vehicles.

What is the fix for recall 13V493000?

Mack Trucks will notify owners, and dealers will inspect the steering shaft pinch bolts and retorque them as necessary, free of charge. The recall began on December 11, 2013. Mack's recall number is SC0372. Owners may contact Mack Trucks at 1‑336‑393‑2000.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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