2000-2012 Mci 102D3, Mci 102DL3 and others recall: electrical system

Motor Coach Industries reported this safety recall on October 17, 2013. It covers about 10,016 vehicles.

vehicles affected: 10,016
reported: Oct 17, 2013
owners notified: Feb 4, 2014
related complaints: 2

Electrical system

What is wrong: Motor Coach Industries (MCI) is recalling certain model year 2000-2012 D, E, G and J series coaches manufactured January 2000 through June 2011 and equipped with Sure Power battery equalizers containing a particular epoxy sealing, aka 'potting', compound. The specific potting compound used in the subject products for insulation was found to be capable of conducting electricity after being exposed to heat.
Risk: Once electrically conductive, the material is capable of melting and burning, increasing the risk of a fire.
Remedy: MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1‑847‑285‑2000. This campaign is MCI service bulletin 401.

Recall number 13V498000

Affected vehicles

Mci 102D3 2000-2001 2000 2001
Mci 102DL3 2000-2001 2000 2001
Mci 102EL3 2000-2001 2000 2001
Mci 102ELS3 2000-2001 2000 2001
Mci D4000 2001-2011 2004 2005 2006 2007 2008 2009 2010 2011
Mci D4005 2005-2012 2005 2006 2007 2008 2009 2010 2011 2012
Mci D4500 2001-2011 2004 2005 2006 2007 2008 2009 2010 2011
Mci D4505 2005-2012 2005 2006 2007 2008 2009 2010 2011 2012
Mci E4500 2001-2011 2004 2005 2006 2007 2008 2009 2010 2011
Mci E4500C 2001-2006 2001 2002 2003 2004 2005 2006
Mci G4500 2003-2004 2003 2004
Mci J4500 2001-2011 2004 2005 2006 2007 2008 2009 2010 2011
Mci J4500C 2006-2007, 2009-2010 2006 2007 2009 2010

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about electrical problems.

2000 Mci 102D3 2001 Mci 102D3 2000 Mci 102DL3 2001 Mci 102DL3 2000 Mci 102EL3 2001 Mci 102EL3 2000 Mci 102ELS3 2001 Mci 102ELS3 2008 Mci D4000 2009 Mci D4000 2010 Mci D4000 2011 Mci D4000

Questions about recall 13V498000

Is there a recall on the 2000-2012 Mci 102D3, Mci 102DL3 and others electrical system?

Yes. Recall 13V498000, reported on October 17, 2013, covers about 10,016 vehicles.

What is the fix for recall 13V498000?

MCI will notify owners, and Sure Power will replace the equalizers, free of charge. Owners may contact MCI at 1‑847‑285‑2000. This campaign is MCI service bulletin 401.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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