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2006-2014 Entegra Towable Trailer, Jayco Towable Trailer and others recall: latches/locks/linkages

Jayco, Inc. reported this safety recall on November 22, 2013. It covers about 226,560 vehicles.

vehicles affected
226,560
reported
Nov 22, 2013
owners notified
Jan 31, 2014
related complaints
1

Latches/locks/linkages

What is wrong
Jayco Corporation (Jayco) is recalling all model year 2006-2014 Jayco, Starcraft, and Entegra towable travel, fifth wheel and camping trailers manufactured January 1, 2006, through April 30, 2013 and equipped with Fastec-brand door locks. It may be possible to remove the key from the lock in a way that potentially jams the deadbolt.
Risk
If the deadbolt jams, the interior side of the door lock may also jam. A person inside the travel trailer at the time will then be locked in and be unable to exit the vehicle without using the emergency exit, increasing the risk of injury.
Remedy
Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1‑574‑825‑5861 or Fastec at 1‑800‑837‑2505.

Recall number 13V585000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about locks problems.

2011 Entegra Towable Trailer2012 Entegra Towable Trailer2013 Entegra Towable Trailer2014 Entegra Towable Trailer2011 Jayco Towable Trailer2012 Jayco Towable Trailer2013 Jayco Towable Trailer2014 Jayco Towable Trailer2011 Starcraft Towable Trailer2012 Starcraft Towable Trailer2013 Starcraft Towable Trailer2014 Starcraft Towable Trailer

Questions about recall 13V585000

Is there a recall on the 2006-2014 Entegra Towable Trailer, Jayco Towable Trailer and others latches/locks/linkages?

Yes. Recall 13V585000, reported on November 22, 2013, covers about 226,560 vehicles.

What is the fix for recall 13V585000?

Jayco will notify owners, and Fastec will coordinate the inspection and replacement of the cylinders, as needed, free of charge. The began on January 31, 2014. Owners may contact Jayco at 1‑574‑825‑5861 or Fastec at 1‑800‑837‑2505.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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