2014 Infiniti Q50 recall: automated/adaptive steering
Nissan North America, Inc. reported this safety recall on November 20, 2013. It covers about 23 vehicles.
- vehicles affected
- 23
- reported
- Nov 20, 2013
- owners notified
- Nov 19, 2013
- related complaints
- 79
Steering: automated/adaptive steering
- What is wrong
- Nissan North America, Inc.'s (Nissan) is recalling certain model year 2014 Infiniti Q50 vehicles equipped with Direct Adaptive Steering. The affected vehicles received a power steering software version that, should the engine compartment reach freezing temperatures, the power steering software may disable the electric steering system and also may delay the engagement of the mechanical steering backup system.
- Risk
- The disablement of the steering systems could result in a loss of steering, increasing the risk of a crash.
- Remedy
- Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1‑800‑662‑6200.
Recall number 13V588000
Affected vehicles
- Infiniti Q50 2014 2014
Owner complaints about the same problem
Owners of these vehicles have filed 79 complaints about steering problems.
Questions about recall 13V588000
Is there a recall on the 2014 Infiniti Q50 automated/adaptive steering?
Yes. Recall 13V588000, reported on November 20, 2013, covers about 23 vehicles.
What is the fix for recall 13V588000?
Nissan notified owners and arranged to have vehicles towed to the nearest Infiniti retailer. Customers were instructed not to drive their vehicles until they were repaired. Infiniti retailers provided affected customers with loaner vehicles, while the software update remedy was applied. These services were provided at no cost to the customer. Owners may contact Infiniti at 1‑800‑662‑6200.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
VIN decoder
See the problems and recalls for an exact car
Buying a used Infiniti Q50?
Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.
Check its history