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2013 Tesla Model S recall: accessory

Tesla Motors, Inc. reported this safety recall on January 13, 2014. It covers about 21,081 vehicles.

vehicles affected
21,081
reported
Jan 13, 2014
owners notified
Mar 14, 2014
related complaints
195

Electrical system: propulsion system: charging: cable/cord: accessory

What is wrong
Tesla Motors, Inc. (Tesla) is recalling certain model year 2013 Model S vehicles equipped for, and delivered with, certain NEMA 14-50 (240 volt) Universal Mobile Connector (UMC) adapters. During charging, the adapter, cord, or wall outlet could overheat.
Risk
An overheated adapter, cord, or wall outlet increases the risk of burn injury and/or fire.
Remedy
Tesla will notify owners and provide an over-the-air (OTA) software update. Some owners have already received this update. This update allows the Model S on board charging system to detect any unexpected fluctuations in the input power or higher resistance connections to the vehicle. If detected, the onboard charging system will automatically reduce the charging current by 25%. Tesla owners can verify that they have received the updated software (version 5.8.4 or later) by viewing the vehicle's center information screen. Additionally, Tesla will mail owners a replacement NEMA 14-50 adapter that is equipped with an internal thermal fuse. The recall began on March 14, 2014. Owners may contact Tesla Service Center at 1-877-79-TESLA (1‑877‑798‑3752).

Recall number 14V006000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 195 complaints about electrical problems.

2013 Tesla Model S

Questions about recall 14V006000

Is there a recall on the 2013 Tesla Model S accessory?

Yes. Recall 14V006000, reported on January 13, 2014, covers about 21,081 vehicles.

What is the fix for recall 14V006000?

Tesla will notify owners and provide an over-the-air (OTA) software update. Some owners have already received this update. This update allows the Model S on board charging system to detect any unexpected fluctuations in the input power or higher resistance connections to the vehicle. If detected, the onboard charging system will automatically reduce the charging current by 25%. Tesla owners can verify that they have received the updated software (version 5.8.4 or later) by viewing the vehicle's center information screen. Additionally, Tesla will mail owners a replacement NEMA 14-50 adapter that is equipped with an internal thermal fuse. The recall began on March 14, 2014. Owners may contact Tesla Service Center at 1-877-79-TESLA (1‑877‑798‑3752).

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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