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2012-2014 Triumph Tiger and Triumph Trophy recall: software

Triumph Motorcycles America, Ltd reported this safety recall on January 15, 2014. It covers about 2,800 vehicles.

vehicles affected
2,800
reported
Jan 15, 2014
owners notified
Jan 24, 2014
related complaints
1

Electrical system: software

What is wrong
Triumph Motorcycles America, LTD (Triumph) is recalling certain model year 2012-2014 Tiger Explorer ABS A1 and 2013-2014 Tiger Explorer Spoke ABS XC A1 and Trophy SE A1 motorcycles manufactured November 17, 2011, through December 16, 2013. In the affected motorcycles, the electronic control unit (ECU) hardware and software may improperly detect the motorcyle's throttle position resulting in the motorcycle shutting down.
Risk
An unexpected shutdown increases the risk of a crash.
Remedy
Triumph will notify owners, and dealers will update and install new ECU hardware and software, free of charge. The recall began on January 24, 2014. Customers may contact Triumph at 1‑678‑854‑2010.

Recall number 14V009000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about electrical problems.

2012 Triumph Tiger2013 Triumph Tiger2014 Triumph Tiger2013 Triumph Trophy2014 Triumph Trophy

Questions about recall 14V009000

Is there a recall on the 2012-2014 Triumph Tiger and Triumph Trophy software?

Yes. Recall 14V009000, reported on January 15, 2014, covers about 2,800 vehicles.

What is the fix for recall 14V009000?

Triumph will notify owners, and dealers will update and install new ECU hardware and software, free of charge. The recall began on January 24, 2014. Customers may contact Triumph at 1‑678‑854‑2010.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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