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2010-2014 Toyota Prius recall: software

Toyota Motor Engineering & Manufacturing reported this safety recall on February 12, 2014. It covers about 698,457 vehicles.

vehicles affected
698,457
reported
Feb 12, 2014
owners notified
Mar 21, 2014
related complaints
397

Electrical system: software

What is wrong
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Risk
The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.
Remedy
Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1‑800‑331‑4331.

Recall number 14V053000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 397 complaints about electrical problems.

2011 Toyota Prius2012 Toyota Prius2013 Toyota Prius2014 Toyota Prius

Questions about recall 14V053000

Is there a recall on the 2010-2014 Toyota Prius software?

Yes. Recall 14V053000, reported on February 12, 2014, covers about 698,457 vehicles.

What is the fix for recall 14V053000?

Toyota will notify owners and dealers will update the software for both the motor/generator control electronic control unit (ECU) and the hybrid control ECU, free of charge. If an owner experiences a failure of the inverter before the vehicle receives updated software, the dealer will repair or replace the inverter assembly with a new one at no charge. The recall began on March 21, 2014. Owners may contact Toyota at 1‑800‑331‑4331.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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