2011-2014 International Durastar and International Terrastar recall: software

Navistar, Inc. reported this safety recall on February 19, 2014. It covers about 538 vehicles.

vehicles affected: 538
reported: Feb 19, 2014
owners notified: Mar 12, 2014
related complaints: 2

Electrical system: software

What is wrong: Navistar, Inc. (Navistar) is recalling certain model year 2011-2014 International DuraStar Trucks and 2012-2014 International TerraStar trucks intended for emergency vehicle operations manufactured from February 25, 2010, through February 18, 2013, and equipped with 2010 MaxxForce 7 V8 diesel engines. In the affected vehicles, the Engine Warning Protection Shutdown (EWPS) was inadvertently re-enabled when the Engine Control Module (ECM) was recalibrated.
Risk: If the Engine Warning Protection System is enabled and certain engine faults occur, the emergency vehicle may shutdown (EWPS) hampering rescue operations and increasing the risk of injury.
Remedy: Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1‑331‑332‑5000. Navistar's recall number for this campaign is 14505.

Recall number 14V063000

Affected vehicles

International Durastar 2011-2014 2011 2012 2013 2014
International Terrastar 2012-2014 2012 2013 2014

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about electrical problems.

2011 International Durastar 2012 International Durastar 2013 International Durastar 2014 International Durastar 2012 International Terrastar 2013 International Terrastar 2014 International Terrastar

Questions about recall 14V063000

Is there a recall on the 2011-2014 International Durastar and International Terrastar software?

Yes. Recall 14V063000, reported on February 19, 2014, covers about 538 vehicles.

What is the fix for recall 14V063000?

Navistar will notify owners, and dealers will recalibrate the ECM software to ensure that the EWPS is disabled, free of charge. The recall began on March 12, 2014. Owners may contact Navistar at 1‑331‑332‑5000. Navistar's recall number for this campaign is 14505.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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