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2009-2014 Chevrolet Express and GMC Savana recall: frontal

General Motors LLC reported this safety recall on March 17, 2014. It covers about 303,013 vehicles.

vehicles affected
303,013
reported
Mar 17, 2014
owners notified
May 19, 2014
related complaints
15

Air bags: frontal

What is wrong
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Remedy
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1‑800‑630‑2438. GMC owners may call 1‑866‑996‑9463. GM's number for this recall is 14082.

Recall number 14V117000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 15 complaints about airbags problems.

Questions about recall 14V117000

Is there a recall on the 2009-2014 Chevrolet Express and GMC Savana frontal?

Yes. Recall 14V117000, reported on March 17, 2014, covers about 303,013 vehicles.

What is the fix for recall 14V117000?

GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1‑800‑630‑2438. GMC owners may call 1‑866‑996‑9463. GM's number for this recall is 14082.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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