2013-2014 E-One Cyclone II, E-One Quest and others recall: software

E-One Incorporated reported this safety recall on April 18, 2014. It covers about 112 vehicles.

vehicles affected: 112
reported: Apr 18, 2014
owners notified: Jun 12, 2014

Electrical system: software

What is wrong: E-One Incorporated (E-One) is recalling certain model year 2013-2014 Emergency One Typhoon, Cyclone II, and Quest Fire Fighting Chassis manufactured March 19, 2013, through April 15, 2014, and equipped with Vehicle Input Module (VIM) part number 508875. The VIM, used to supply programming inputs that monitor and control some vehicle functions such as lights, warning indicators and some interlock functions of the vehicle electrical system, has software that may experience a defect that affects the operation of the brake lights and other electrical operations of the vehicle.
Risk: The VIM software may cause the vehicle's brake lights to be illuminated even when the vehicle is not braking and may prevent the vehicle's ability to raise its idle when auxilliary equipment is being used. If the brake lights are illuminated while the vehicle is moving it could make other motorists think the vehicle is stopping/slowing down and increase the risk of a vehicle crash. If the vehicle cannot raise its idle when auxilliary equipment is being used, equipment such as aerial devices, electrical generators and rescue tools may have reduced performance.
Remedy: E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1‑800‑627‑5050.

Recall number 14V217000

Affected vehicles

Questions about recall 14V217000

Is there a recall on the 2013-2014 E-One Cyclone II, E-One Quest and others software?

Yes. Recall 14V217000, reported on April 18, 2014, covers about 112 vehicles.

What is the fix for recall 14V217000?

E-One will notify owners, and dealers will update the VIM software, free of charge. The recall began on June 12, 2014. Owners may contract E-One customer service at 1‑800‑627‑5050.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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