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2013 Turtle Top Odyssey and Turtle Top Vanterra recall: equipment adaptive/mobility

Turtle Top reported this safety recall on May 8, 2014. It covers about 18 vehicles.

vehicles affected
18
reported
May 8, 2014
owners notified
Jun 11, 2014

Equipment adaptive/mobility

What is wrong
Turtle Top is recalling certain model year 2013 Odyssey and Van Terra transit buses manufactured April 11, 2013, through December 5, 2013, and equipped with certain Ricon S series and K series wheelchair lifts with an optional armored pendant cable. The armored cable may be positioned such that it does not clear the wheelchair lift.
Risk
If the cable does not clear the wheel chair lift it may contact the power lug and if it does not have a nonconductive cover, or it has an improperly installed nonconductive cover, a short circuit may occur that could result in a fire.
Remedy
Turtle Top will notify owners, and Ricon will send the owner a supplemental cover kit and instructions, free of charge. The recall began in June 2014. Owners may contact Turtle Top customer service at 1‑800‑296‑2105 or Ricon Customer Service at 1‑800‑322‑2884 or by e-mail at [email protected]. Note: This campaign is a continuation of 13V‑263.

Recall number 14V241000

Affected vehicles

Questions about recall 14V241000

Is there a recall on the 2013 Turtle Top Odyssey and Turtle Top Vanterra equipment adaptive/mobility?

Yes. Recall 14V241000, reported on May 8, 2014, covers about 18 vehicles.

What is the fix for recall 14V241000?

Turtle Top will notify owners, and Ricon will send the owner a supplemental cover kit and instructions, free of charge. The recall began in June 2014. Owners may contact Turtle Top customer service at 1‑800‑296‑2105 or Ricon Customer Service at 1‑800‑322‑2884 or by e-mail at [email protected]. Note: This campaign is a continuation of 13V‑263.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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