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2015 Cadillac Escalade and Cadillac Escalade ESV recall: air bags

General Motors LLC reported this safety recall on May 16, 2014. It covers about 2,838 vehicles.

vehicles affected
2,838
reported
May 16, 2014
owners notified
Jun 9, 2014
related complaints
3

Air bags

What is wrong
General Motors LLC (GM) is recalling certain model year 2015 Cadillac Escalade and Escalade ESV vehicles manufactured April 6, 2014, through May 13, 2014. In the affected vehicles, the air bag module is secured to a chute adhered to the backside of the instrument panel with an insufficiently heated infrared weld. This may result in only a partial deployment of the front passenger air bag in the event of a crash. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Risk
In the event of an accident, an air bag that only partially deploys increases the risk of occupant injury.
Remedy
GM sent the owners an interim notification letter on May 16, 2014 to advise owners of the recall, and will mail owners a second letter when remedy parts are available. When the parts are available, dealers will replace the instrument panel right side upper trim panel, free of charge. The recall began on June 9, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14220. Note: Owners are advised that until the vehicle has been remedied, occupants should not sit in the front passenger seat position.

Recall number 14V259000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 3 complaints about airbags problems.

2015 Cadillac Escalade2015 Cadillac Escalade ESV

Questions about recall 14V259000

Is there a recall on the 2015 Cadillac Escalade and Cadillac Escalade ESV air bags?

Yes. Recall 14V259000, reported on May 16, 2014, covers about 2,838 vehicles.

What is the fix for recall 14V259000?

GM sent the owners an interim notification letter on May 16, 2014 to advise owners of the recall, and will mail owners a second letter when remedy parts are available. When the parts are available, dealers will replace the instrument panel right side upper trim panel, free of charge. The recall began on June 9, 2014. Owners may contact Cadillac customer service at 1‑800‑458‑8006. GM's number for this recall is 14220. Note: Owners are advised that until the vehicle has been remedied, occupants should not sit in the front passenger seat position.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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