2014 Toyota Highlander and Toyota Highlander Hybrid recall: software
Toyota Motor Engineering & Manufacturing reported this safety recall on May 22, 2014. It covers about 48,840 vehicles.
- vehicles affected
- 48,840
- reported
- May 22, 2014
- owners notified
- Jun 27, 2014
- related complaints
- 36
Electrical system: software
- What is wrong
- Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Highlander and Highlander Hybrid vehicles. The affected vehicles may have improper software installed in the air bag electronic control unit (ECU) for the operation of the front passenger seat belt force limiter, and as a result, the force limiter may use the restraint setting designed for small occupants, such as those that weigh approximately 110 pounds, for all occupants regardless of their size. As such, some of these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
- Risk
- In the event of a crash, a larger front passenger seat occupant may not be properly restrained and be at an increased risk of injury.
- Remedy
- Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1‑800‑331‑4331.
Recall number 14V272000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 36 complaints about electrical problems.
Questions about recall 14V272000
Is there a recall on the 2014 Toyota Highlander and Toyota Highlander Hybrid software?
Yes. Recall 14V272000, reported on May 22, 2014, covers about 48,840 vehicles.
What is the fix for recall 14V272000?
Toyota will notify owners, and dealers will install a software update in the air bag electronic control unit, free of charge. The recall began on June 27, 2014. Owners may contact Toyota customer service at 1‑800‑331‑4331.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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