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2008-2011 Mazda Tribute and Mazda Tribute Hybrid recall: electric power assist system

Mazda North American Operations reported this safety recall on May 29, 2014. It covers about 33,000 vehicles.

vehicles affected
33,000
reported
May 29, 2014
owners notified
Jul 16, 2014
related complaints
124

Steering: electric power assist system

What is wrong
Mazda North American Operations (Mazda) is recalling certain model year 2008-2011 Tribute vehicles manufactured October 5, 2006, through September 11, 2010. The affected vehicles have a steering torque sensor that may not be able to properly detect driver steering input. As a result, the system could remove the Electric Power Steering (EPS) assist.
Risk
If power steering assist is lost, greater driver effort would be required to steer the vehicle at low speeds, increasing the risk of a crash.
Remedy
Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 7614E.

Recall number 14V282000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 124 complaints about steering problems.

2008 Mazda Tribute2009 Mazda Tribute2010 Mazda Tribute2011 Mazda Tribute Hybrid

Questions about recall 14V282000

Is there a recall on the 2008-2011 Mazda Tribute and Mazda Tribute Hybrid electric power assist system?

Yes. Recall 14V282000, reported on May 29, 2014, covers about 33,000 vehicles.

What is the fix for recall 14V282000?

Mazda will notify owners and dealers will update the software for the power steering control module (PSCM) and the instrument cluster module, free of charge. If a vehicle shows a history of a loss of the torque sensor signal or fault codes relating to the PSCM when the vehicle is brought in for the recall remedy, the affected components will be replaced, free of charge. The recall began in July 2014. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 7614E.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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