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2014 Ram Promaster recall: exterior lighting

Chrysler Group LLC reported this safety recall on June 4, 2014. It covers about 17,727 vehicles.

vehicles affected
17,727
reported
Jun 4, 2014
owners notified
Oct 3, 2014
related complaints
5

Exterior lighting

What is wrong
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Ram ProMaster vehicles manufactured April 23, 2013 to May 22, 2014. The affected vehicles may experience circuit corrosion from water intrusion around the in-floor battery cover and door footwell trim.
Risk
This water intrusion may affect the vehicle's running and disable the air bags, stop lamps, turn signals, backup lights and/or door locks, increasing the risk of a crash, as well as injury to the occupants if the air bags do not deploy.
Remedy
Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P32.

Recall number 14V294000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about lights problems.

Questions about recall 14V294000

Is there a recall on the 2014 Ram Promaster exterior lighting?

Yes. Recall 14V294000, reported on June 4, 2014, covers about 17,727 vehicles.

What is the fix for recall 14V294000?

Chrysler will notify owners, and dealers will inspect all the connectors in the footwell areas, the ignition fuse and the occupant restraint control (ORC) module for corrosion, if corrosion is found, dealers will repair the connectors in the footwell area and the ignition fuse, and replace the ORC module. They will also install a water barrier sealer on the floor, add di-electric grease to all footwell connectors and replace the body plug. The in-floor battery ignition fuse will be relocated, and add di-electric grease to the ORC module connector. These repairs will be performed, free of charge. Chrysler distributed an interim letter to owners on July 30, 2014. The recall began on October 3, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P32.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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