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2014 BMW R1200 RT recall: suspension

BMW Of North America, LLC reported this safety recall on June 12, 2014. It covers about 950 vehicles.

vehicles affected
950
reported
Jun 12, 2014
owners notified
Aug 11, 2014
related complaints
2

Suspension

What is wrong
BMW of North America, LLC (BMW) is recalling certain model year 2014 R1200 RT motorcycles manufactured November 27, 2013, to May 5, 2014. The affected vehicles have a Dynamic Electronic Suspension Adjustment (ESA) rear shock absorber. The piston rod within the rear shock absorber can break without warning, causing loss of stability.
Risk
If the piston rod breaks it will cause loss of stability, increasing the risk of a vehicle crash.
Remedy
BMW will notify owners, and dealers will replace the Dynamic ESA shock absorber, free of charge. The recall is expected to begin in July 2014. Owners may contact BMW Customer Relations at 1‑800‑525‑7417. Note: Owners are advised not to ride their motorcycles until they have been remedied.

Recall number 14V320000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 2 complaints about suspension problems.

2014 BMW R1200 RT

Questions about recall 14V320000

Is there a recall on the 2014 BMW R1200 RT suspension?

Yes. Recall 14V320000, reported on June 12, 2014, covers about 950 vehicles.

What is the fix for recall 14V320000?

BMW will notify owners, and dealers will replace the Dynamic ESA shock absorber, free of charge. The recall is expected to begin in July 2014. Owners may contact BMW Customer Relations at 1‑800‑525‑7417. Note: Owners are advised not to ride their motorcycles until they have been remedied.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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