2014-2015 Chevrolet Silverado, Chevrolet Suburban and others recall: transfer case (4-wheel drive)
General Motors LLC reported this safety recall on June 27, 2014. It covers about 392,459 vehicles.
- vehicles affected
- 392,459
- reported
- Jun 27, 2014
- owners notified
- Aug 5, 2014
- related complaints
- 214
Power train: transfer case (4-wheel drive)
- What is wrong
- General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Silverado and GMC Sierra vehicles, and model year 2015 GMC Yukon and Chevrolet Suburban and Tahoe vehicles. In the affected vehicles, an electrical signal short may cause the transfer case to shift to neutral without the driver's input.
- Risk
- If the transfer case switches to neutral while the vehicle is parked and the parking brake is not in use, the vehicle may roll away increasing the risk of injury to bystanders. If the transfer case switches to neutral while the vehicle is being driven, the vehicle would lose drive power, increasing the risk of a crash.
- Remedy
- GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14192.
Recall number 14V374000
Affected vehicles
- Chevrolet Silverado 2014-2015 20142015
- Chevrolet Suburban 2015 2015
- Chevrolet Tahoe 2015 2015
- GMC Sierra 2014-2015 20142015
- GMC Yukon 2015 2015
Owner complaints about the same problem
Owners of these vehicles have filed 214 complaints about transmission problems.
2014 Chevrolet Silverado2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2014 GMC Sierra2015 GMC Yukon
Questions about recall 14V374000
Is there a recall on the 2014-2015 Chevrolet Silverado, Chevrolet Suburban and others transfer case (4-wheel drive)?
Yes. Recall 14V374000, reported on June 27, 2014, covers about 392,459 vehicles.
What is the fix for recall 14V374000?
GM will notify owners, and dealers will re-program the software in the transfer case control module, free of charge. The recall began in early August 2014. Owners may contact General Motors customer service at 1‑800‑222‑1020 (Chevrolet), or 1‑800‑462‑8782 (GMC). GM's number for this recall is 14192.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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