2009 Volkswagen Routan recall: ignition

Volkswagen Of America, Inc. reported this safety recall on July 1, 2014. It covers about 18,526 vehicles.

vehicles affected: 18,526
reported: Jul 1, 2014
related complaints: 151

Electrical system: ignition

What is wrong: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800‑822‑8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of the federal safety agency Recall No. 11V‑151.

Recall number 14V396000

Affected vehicles

Volkswagen Routan 2009 2009

Owner complaints about the same problem

Owners of these vehicles have filed 151 complaints about electrical problems.

2009 Volkswagen Routan

Questions about recall 14V396000

Is there a recall on the 2009 Volkswagen Routan ignition?

Yes. Recall 14V396000, reported on July 1, 2014, covers about 18,526 vehicles.

What is the fix for recall 14V396000?

Volkswagen will notify owners, and dealers will modify the ignition switch, free of charge. Owners may contact Volkswagen customer service at 1- 800‑822‑8987. An interim notice was mailed to owners on August 29, 2014. Volkswagen's number for this recall is 28G1/U8. Note: This campaign is an expansion of the federal safety agency Recall No. 11V‑151.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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