2002-2004 Saturn Vue recall: ignition

General Motors LLC reported this safety recall on August 8, 2014. It covers about 202,155 vehicles.

vehicles affected: 202,155
reported: Aug 8, 2014
owners notified: Oct 20, 2014
related complaints: 254

Electrical system: ignition

What is wrong: General Motors LLC (GM) is recalling certain model year 2002-2004 Saturn Vue vehicles manufactured September 11, 2001, to April 6, 2004. In the affected vehicles, it may be possible for the key to be removed from the ignition when the ignition is not in the "Off" position.
Risk: If the key can be removed from the ignition when the ignition is not in the "off" position, the vehicle could roll away: (a) for an automatic transmission, if the transmission is not in the "Park" position; or (b) for a manual transmission, if the parking brake is not engaged and the transmission is not in the "Reverse" position. This potential for rollaway increases the risk for a crash and occupant or pedestrian injuries.
Remedy: GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1‑800‑553‑6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Recall number 14V490000

Affected vehicles

Saturn Vue 2002-2004 2002 2003 2004

Owner complaints about the same problem

Owners of these vehicles have filed 254 complaints about electrical problems.

2002 Saturn Vue 2003 Saturn Vue 2004 Saturn Vue

Questions about recall 14V490000

Is there a recall on the 2002-2004 Saturn Vue ignition?

Yes. Recall 14V490000, reported on August 8, 2014, covers about 202,155 vehicles.

What is the fix for recall 14V490000?

GM will notify owners, and dealers will inspect the vehicle to see if the key can be pulled out when the ignition is off. If it can, dealers will replace the ignition cylinder and keys, free of charge. The recall began in October 2014. Owners may contact Saturn customer service at 1‑800‑553‑6000. GM's number for this recall is 14506. Note: Until a vehicle has been remedied, owners and operators are advised that when exiting, to be sure that the vehicle is in "Park," or in the case of a manual transmission, that the vehicle is in the "Reverse" position and the parking brake is engaged.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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