2014 Ram Promaster recall: head restraint
Chrysler Group LLC reported this safety recall on September 4, 2014. It covers about 18,953 vehicles.
- vehicles affected
- 18,953
- reported
- Sep 4, 2014
- owners notified
- Dec 1, 2014
- related complaints
- 5
Seats: front assembly: head restraint
- What is wrong
- Chrysler Group LLC (Chrysler) is recalling all model year 2014 Ram ProMaster vans manufactured July 1, 2013, to August 26, 2014. The affected vehicles may have been manufactured with head restraints that exceed the maximum backset measurement limit of 55mm. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard No. 202a, "Head Restraints."
- Risk
- If the vehicle is struck from behind, the head restraint may not properly limit the seat occupant's head movement rearward, increasing the risk of injury.
- Remedy
- Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P53.
Recall number 14V533000
Affected vehicles
- Ram Promaster 2014 2014
Owner complaints about the same problem
Owners of these vehicles have filed 5 complaints about seats problems.
Questions about recall 14V533000
Is there a recall on the 2014 Ram Promaster head restraint?
Yes. Recall 14V533000, reported on September 4, 2014, covers about 18,953 vehicles.
What is the fix for recall 14V533000?
Chrysler will notify owners, and dealers will replace the head restraints, free of charge. The recall began on December 1, 2014. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is P53.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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