2013-2015 Mack Chu and Mack Pinnacle (Cxu) recall: adaptive cruise control
Mack Trucks, Inc. reported this safety recall on September 9, 2014. It covers about 538 vehicles.
- vehicles affected
- 538
- reported
- Sep 9, 2014
- owners notified
- Sep 30, 2014
Forward collision avoidance: adaptive cruise control
- What is wrong
- Mack Trucks, Inc. (Mack) is recalling certain model year 2013-2015 CXU and 2014-2015 CHU trucks manufactured August 23, 2012, through June 27, 2014, and equipped with adaptive cruise control. Due to a software error, the affected vehicles may not provide visual or audible alerts to the driver warning them that an obstruction in the road was detected.
- Risk
- If the driver is not warned of something being in the truck's path, there is an increased risk of a crash.
- Remedy
- Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0381.
Recall number 14V545000
Affected vehicles
Questions about recall 14V545000
Is there a recall on the 2013-2015 Mack Chu and Mack Pinnacle (Cxu) adaptive cruise control?
Yes. Recall 14V545000, reported on September 9, 2014, covers about 538 vehicles.
What is the fix for recall 14V545000?
Mack will notify owners, and dealers will reprogram the vehicle control unit, free of charge. The recall began on September 30, 2014. Owners may contact Mack customer service at 1‑800‑866‑1177. Mack's number for this recall is SC0381.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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