2015 Mercedes-Benz C300 and Mercedes-Benz C400 recall: steering

Mercedes-Benz USA, LLC. reported this safety recall on September 26, 2014. It covers about 10,509 vehicles.

vehicles affected: 10,509
reported: Sep 26, 2014
owners notified: Oct 1, 2014
related complaints: 23

Steering

What is wrong: Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 C300 4Matic and C400 4Matic vehicles manufactured March 28, 2014, to September 18, 2014. If the steering coupling interlock mechanism is not locked in place, the sliding shaft, which is part of the steering column, could become disengaged from the steering coupling socket due to vibrations, steering thrust, or load feedback from the road surface.
Risk: If the sliding shaft becomes disengaged from the steering coupling socket, the driver may experience noises, steering backlash, and in a worst case, loss of steering control, which may increase the risk of a crash.
Remedy: MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2014090008.

Recall number 14V598000

Affected vehicles

Mercedes-Benz C300 2015 2015
Mercedes-Benz C400 2015 2015

Owner complaints about the same problem

Owners of these vehicles have filed 23 complaints about steering problems.

2015 Mercedes-Benz C300 2015 Mercedes-Benz C400

Questions about recall 14V598000

Is there a recall on the 2015 Mercedes-Benz C300 and Mercedes-Benz C400 steering?

Yes. Recall 14V598000, reported on September 26, 2014, covers about 10,509 vehicles.

What is the fix for recall 14V598000?

MBUSA has notified owners, and dealers will inspect the steering coupling interlock mechanism to verify that it is in the locked position, free of charge. The recall began on October 1, 2014. Owners may contact MBUSA customer service at 1‑800‑367‑6372. MBUSA's number for this recall is 2014090008.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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