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2015 Mack Chu and Mack Pinnacle (Cxu) recall: tie rod assembly

Mack Trucks, Inc. reported this safety recall on November 18, 2014. It covers about 1,048 vehicles.

vehicles affected
1,048
reported
Nov 18, 2014
owners notified
Jan 20, 2015

Steering: linkages: tie rod assembly

What is wrong
Mack Trucks, Inc. (Mack) is recalling certain model year 2015 CHU and CXU trucks manufactured from March 31, 2014, through June 26, 2014. In the affected vehicles, the collars that prevent the ball sockets from backing out of the tie rod may have been incorrectly positioned. This may allow the ball sockets to come loose.
Risk
If the ball sockets come loose from the tie rod, a complete loss of steering may result, increasing the risk of a crash.
Remedy
Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1‑800‑528‑6586. Mack's number for this recall is SC0385.

Recall number 14V737000

Affected vehicles

Questions about recall 14V737000

Is there a recall on the 2015 Mack Chu and Mack Pinnacle (Cxu) tie rod assembly?

Yes. Recall 14V737000, reported on November 18, 2014, covers about 1,048 vehicles.

What is the fix for recall 14V737000?

Mack will notify owners, and dealers will inspect and re-position the collar if necessary, free of charge. The recall began on January 20, 2015. Owners may contact Mack customer service at 1‑800‑528‑6586. Mack's number for this recall is SC0385.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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