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2015 Thor Motor Coach Citation and Thor Motor Coach Siesta recall: roof and pillars

Thor Motor Coach reported this safety recall on March 31, 2015. It covers about 197 vehicles.

vehicles affected
197
reported
Mar 31, 2015
owners notified
Mar 23, 2015
related complaints
1

Structure: body: roof and pillars

What is wrong
Thor Motor Coach (Thor) is recalling certain model year 2015 Siesta and Citation motorhomes manufactured from September 26, 2014, through February 27, 2015, and built on a Mercedes-Benz Sprinter chassis. In the affected vehicles, the abutting wedge, a component attached to the door jamb to make opening the door easier after a severe frontal crash, may have been installed incorrectly.
Risk
If a vehicle that has an incorrectly installed abutting wedge is involved in a severe frontal crash, a greater force may be necessary to open the doors, increasing the risk of injury.
Remedy
Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Owners may contact Thor customer service at 1‑877‑500‑1020 or owners may contact Sprinter Customer Service at 1‑877‑762‑8267.

Recall number 15V191000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1 complaints about body problems.

Questions about recall 15V191000

Is there a recall on the 2015 Thor Motor Coach Citation and Thor Motor Coach Siesta roof and pillars?

Yes. Recall 15V191000, reported on March 31, 2015, covers about 197 vehicles.

What is the fix for recall 15V191000?

Mercedes-Benz will notify owners on behalf of Thor, and dealers will inspect and, if necessary, correct the installation of the abutting wedge, free of charge. The recall began on March 23, 2015. Owners may contact Thor customer service at 1‑877‑500‑1020 or owners may contact Sprinter Customer Service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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