2009-2010 Volkswagen Routan recall: switch

Volkswagen Group Of America, Inc. reported this safety recall on April 1, 2015. It covers about 20,676 vehicles.

vehicles affected: 20,676
reported: Apr 1, 2015
owners notified: Jun 23, 2015
related complaints: 301

Electrical system: ignition: switch

What is wrong: Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009 Routan vehicles manufactured June 25, 2008, to July 8, 2009, and 2010 Routan vehicles manufactured October 1, 2009, to August 11, 2010. This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Risk: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including, but not limited to, air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Recall number 15V194000

Affected vehicles

Volkswagen Routan 2009-2010 2009 2010

Owner complaints about the same problem

Owners of these vehicles have filed 301 complaints about electrical problems.

2009 Volkswagen Routan 2010 Volkswagen Routan

Questions about recall 15V194000

Is there a recall on the 2009-2010 Volkswagen Routan switch?

Yes. Recall 15V194000, reported on April 1, 2015, covers about 20,676 vehicles.

What is the fix for recall 15V194000?

Volkswagen will notify owners, and dealers will replace the ignition switch and key FOBs, free of charge. The recall began on June 23, 2015. Owners may contact Volkswagen customer service at 1‑800‑822‑8987. Volkswagen's number for this recall is 28H1. Note: This recall supersedes recalls 11V151 and 14V396. Vehicles that previously received an ignition switch trim ring as a recall remedy must have their vehicles remedied again under this campaign. Vehicles that have already received a new ignition switch are not covered by this campaign.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

VIN decoder

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