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2013-2014 Keystone Montana and Keystone Mountaineer recall: equipment

Keystone Rv Company reported this safety recall on June 29, 2015. It covers about 537 vehicles.

vehicles affected
537
reported
Jun 29, 2015
owners notified
Jul 9, 2015

Equipment

What is wrong
Keystone RV Company (Keystone) is recalling certain model year 2013 Montana trailers, models 3100RL, 3150RL13, 3400RL, 3402RL, 3582RL, 3625RE, 3725RL, 3750FL, and 3900FB, manufactured November 12, 2012, to January 30, 2013, and 2014 Mountaineer trailers, models 331RLT, 356TBF and 375FLF, manufactured August 21, 2013, to September 18, 2013. In all models except the Mountaineer 375FLF, the rear windows are labeled with an exit sticker, but the rear window is not intended to be a secondary emergency exit. With the Mountaineer 375FLF, the rear window is intended as the secondary emergency exit, but it may be blocked by the rear ladder.
Risk
In the event of an emergency, occupants could try to escape through the rear window, but would not be able to. This delay in their escape may increase the risk of injury.
Remedy
Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 15-232.

Recall number 15V409000

Affected vehicles

Questions about recall 15V409000

Is there a recall on the 2013-2014 Keystone Montana and Keystone Mountaineer equipment?

Yes. Recall 15V409000, reported on June 29, 2015, covers about 537 vehicles.

What is the fix for recall 15V409000?

Keystone has notified owners, and dealers will remove the emergency exit sticker from the windows that were not intended to be emergency exits. Mountaineer 375FLF vehicles will have the window replaced, so that egress section of the window is on the opposite side of where the ladder is installed. These repairs will be performed free of charge. The recall began on July 9, 2015. Owners may contact Keystone customer service at 1‑866‑425‑4369. Keystone's number for this recall is 15-232.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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