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2007-2014 Mazda CX-9 recall: lower ball joint

Mazda North American Operations reported this safety recall on July 20, 2015. It covers about 193,484 vehicles.

vehicles affected
193,484
reported
Jul 20, 2015
owners notified
Sep 14, 2015
related complaints
145

Suspension: front: control arm: lower ball joint

What is wrong
Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.
Risk
Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.
Remedy
Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 8515G.

Recall number 15V451000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 145 complaints about suspension problems.

Questions about recall 15V451000

Is there a recall on the 2007-2014 Mazda CX-9 lower ball joint?

Yes. Recall 15V451000, reported on July 20, 2015, covers about 193,484 vehicles.

What is the fix for recall 15V451000?

Mazda will notify owners, and dealers will replace both the left and right lower control arms, free of charge. The recall began on September 14, 2015. The recall will begin with model year 2007-2009 vehicles registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, Washington D.C., West Virginia, and Wisconsin. The second phase will be for model year 2010-2014 vehicles in the same states. Finally, all remaining vehicles will be remedied. Owners may contact Mazda customer service at 1‑800‑222‑5500. Mazda's number for this recall is 8515G.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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