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2008-2010 Mercedes Benz C300, Mercedes Benz C350 and others recall: sensor/control module-inactive

Mercedes-Benz USA, LLC. reported this safety recall on October 27, 2015. It covers about 127,504 vehicles.

vehicles affected
127,504
reported
Oct 27, 2015
owners notified
Mar 14, 2016
related complaints
682

Air bags: frontal: sensor/control module-inactive

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2008-2009 C300 Sedan, C300 4Matic, C63 AMG, and C350 vehicles, and 2010 GLK350 and GLK350 4Matic vehicles. Due to a manufacturing error, the air bag control unit may corrode and cause the control unit to malfunction.
Risk
The malfunctioning air bag control unit may cause the air bags to unexpectedly deploy increasing the risk of injury and the possibility of a vehicle crash. Alternatively, the air bag control unit malfunction may cause the air bags to not deploy in the event of a crash necessitating air bag deployment, increasing the risk of occupant injury.
Remedy
MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 15V711000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 682 complaints about airbags problems.

2008 Mercedes Benz C3002009 Mercedes Benz C3002008 Mercedes Benz C3502009 Mercedes Benz C3502010 Mercedes-Benz GLK350

Questions about recall 15V711000

Is there a recall on the 2008-2010 Mercedes Benz C300, Mercedes Benz C350 and others sensor/control module-inactive?

Yes. Recall 15V711000, reported on October 27, 2015, covers about 127,504 vehicles.

What is the fix for recall 15V711000?

MBUSA will notify owners, and dealers will inspect the air bag control unit and replace it, as necessary, free of charge. Mercedes-Benz issued an interim notification to owners on December 23, 2015. The recall began on March 14, 2016. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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