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2010-2015 Nova Bus LFS, Nova Bus LFS Artic and others recall: door

Nova Bus reported this safety recall on November 5, 2015. It covers about 304 vehicles.

vehicles affected
304
reported
Nov 5, 2015
owners notified
Nov 23, 2015

Structure: body: door

What is wrong
Nova Bus (Nova) is recalling certain model year 2010-2015 Nova LFS and 2013-2015 LFS Artic transit buses. The affected vehicles are equipped with an optical sensor for the passenger counter system whose location may result in a passenger's arm being pinched between the passenger counter housing and the door.
Risk
A passenger could be injured if their arm is caught in the door.
Remedy
Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's numbers for this recall are CR3492 and CR3493.

Recall number 15V735000

Affected vehicles

Questions about recall 15V735000

Is there a recall on the 2010-2015 Nova Bus LFS, Nova Bus LFS Artic and others door?

Yes. Recall 15V735000, reported on November 5, 2015, covers about 304 vehicles.

What is the fix for recall 15V735000?

Nova will notify owners, and dealers will install a longer protective cover over the passenger counter system and add a warning label, free of charge. The recall began on November 23, 2015. Owners may contact Nova customer service at 1‑800‑350‑6682. Nova's numbers for this recall are CR3492 and CR3493.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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