2016-2017 Volvo VNL, Volvo VNM and others recall: steering
Volvo Trucks North America reported this safety recall on February 17, 2016. It covers about 18,116 vehicles.
- vehicles affected
- 18,116
- reported
- Feb 17, 2016
- owners notified
- May 13, 2016
- related complaints
- 1
Steering
- What is wrong
- Volvo Trucks North America (Volvo) is recalling certain model year 2016-2017 VNL, VNX, and VNM trucks manufactured from May 11, 2015, through April 18, 2016. The trucks may have been manufactured without a roll pin on the steering shafts. If the roll pin is missing, the lower steering shaft may disconnect from the junction block. Also, the bolt connecting the upper steering shaft to the lower steering shaft may not have been properly tightened. Either condition can lead to separation of the steering shaft.
- Risk
- Separation of the steering shaft will result in complete loss of steering which may lead to a vehicle crash.
- Remedy
- Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1‑877‑800‑4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V‑786.
Recall number 16V097000
Affected vehicles
Owner complaints about the same problem
Owners of these vehicles have filed 1 complaints about steering problems.
2016 Volvo VNL2017 Volvo VNL2016 Volvo VNM2017 Volvo VNM2016 Volvo VNX2017 Volvo VNX
Questions about recall 16V097000
Is there a recall on the 2016-2017 Volvo VNL, Volvo VNM and others steering?
Yes. Recall 16V097000, reported on February 17, 2016, covers about 18,116 vehicles.
What is the fix for recall 16V097000?
Volvo is strongly recommending that the affected vehicles not be driven until the interim remedy is applied. An interim notice was sent to Volvo owners on March 16, 2016, and an interim repair is available now. A second notice was mailed on May 13, 2016. The final remedy is now available. Both remedies are free of charge. Owners may contact Volvo customer service at 1‑877‑800‑4945 opt #1. Volvo's recall numbers for this campaign are RVXX1602 and RVXX1603. This recall supersedes safety recall 15V‑786.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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