2016-2017 Crossroads Z1 recall: furnace

Ds Corp Dba Crossroads Rv reported this safety recall on February 24, 2016. It covers about 13 vehicles.

vehicles affected: 13
reported: Feb 24, 2016
owners notified: Feb 26, 2016

Equipment: recreational vehicle/trailer: lpg systems: furnace

What is wrong: DS Corp DBA Crossroads RV (Crossroads) is recalling certain model year 2016-2017 Z1 Lite travel trailers manufactured January 2, 2016, to February 4, 2016. The affected trailers are equipped with a Suburban furnace, model #NT-20SEQ, that may have an exhaust cover that incorrectly identifies the hot exhaust tube location.
Risk: If the cover indicates the wrong hot tube location, someone may unexpectedly touch the hot exhaust tube, increasing their risk of injury. Additionally, if a plastic return tube was installed there is an increased risk of fire.
Remedy: Crossroads will notify owners, and dealers will replace the exhaust cover, free of charge. The recall began on February 26, 2016. Owners may contact Crossroads customer service at 1‑855‑226‑7496. Crossroad's number for this recall is 40-2015.

Recall number 16V107000

Affected vehicles

Crossroads Z1 2016-2017 2016 2017

Questions about recall 16V107000

Is there a recall on the 2016-2017 Crossroads Z1 furnace?

Yes. Recall 16V107000, reported on February 24, 2016, covers about 13 vehicles.

What is the fix for recall 16V107000?

Crossroads will notify owners, and dealers will replace the exhaust cover, free of charge. The recall began on February 26, 2016. Owners may contact Crossroads customer service at 1‑855‑226‑7496. Crossroad's number for this recall is 40-2015.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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