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2016 Jayco Travel Trailer White Hawk recall: non-powered axle assembly

Jayco, Inc. reported this safety recall on March 17, 2016. It covers about 10 vehicles.

vehicles affected
10
reported
Mar 17, 2016
owners notified
Mar 22, 2016
related complaints
5

Suspension: rear: axle: non-powered axle assembly

What is wrong
Jayco, Inc. (Jayco) is recalling certain model year 2016 White Hawk travel trailers, model 25BHS, manufactured on March 3, 2016. The affected trailers were incorrectly built on axles rated for 3000 lbs., when they should have been built with axles that have a capacity of 3500 lbs.
Risk
If the trailer is loaded to the capacity listed on the label, trailer handling may be affected, increasing the risk of a crash.
Remedy
All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9901291.

Recall number 16V158000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 5 complaints about suspension problems.

Questions about recall 16V158000

Is there a recall on the 2016 Jayco Travel Trailer White Hawk non-powered axle assembly?

Yes. Recall 16V158000, reported on March 17, 2016, covers about 10 vehicles.

What is the fix for recall 16V158000?

All of the affected trailers have been quarantined at Jayco dealers prior to their sale and thus no owner notification letters will be sent. Dealers will install the correct axles, free of charge. Owners may contact Jayco customer service at 1‑800‑283‑8267. Jayco's number for this recall is 9901291.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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