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2016-2017 Heartland Torque recall: recreational vehicle/trailer

Heartland Recreational Vehicles, LLC reported this safety recall on April 8, 2016. It covers about 33 vehicles.

vehicles affected
33
reported
Apr 8, 2016
owners notified
Apr 21, 2016

Equipment: recreational vehicle/trailer

What is wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Torque travel trailers, models T31 and T32, manufactured December 15, 2015, to March 16, 2016. The affected vehicles are equipped with safety chains on the A-frame that are rated for 11,700 lbs instead of being rated equal to, or greater than, the gross vehicle weight rating (GVWR) of the travel trailer
Risk
In the event the main trailer connection fails, the weight of the trailer can break the safety chains if the chains are not strong enough, allowing the trailer to separate from the vehicle, increasing the risk of a crash.
Remedy
Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1‑877‑262‑8032 or by email at [email protected].

Recall number 16V201000

Affected vehicles

Questions about recall 16V201000

Is there a recall on the 2016-2017 Heartland Torque recreational vehicle/trailer?

Yes. Recall 16V201000, reported on April 8, 2016, covers about 33 vehicles.

What is the fix for recall 16V201000?

Heartland will notify owners, and dealers will replace the existing safety chains with chains that have a 16,200 pound rating, free of charge. The recall began on April 21, 2016. Owners may contact Heartland customer service at 1‑877‑262‑8032 or by email at [email protected].

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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