2015-2016 Ram Promaster recall: electrical system

Chrysler (FCA Us LLC) reported this safety recall on April 11, 2016. It covers about 23,930 vehicles.

vehicles affected: 23,930
reported: Apr 11, 2016
owners notified: Jun 3, 2016
related complaints: 24

Electrical system

What is wrong: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram ProMaster City vans manufactured September 26, 2014, to March 5, 2016. A low-voltage electrical harness connector by the front driver seat may be susceptible to water intrusion and corrosion. Corrosion may result in a loss of communication to the Transmission Control Module (TCM) and may cause the transmission to unexpectedly shift into and stay in neutral without warning the next time that the vehicle stops.
Risk: An unintended shift into neutral will prevent the vehicle from being moved. Additionally, if the driver turns off the engine, the driver will be unable to restart the engine. Both scenarios can increase the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S24.

Recall number 16V202000

Affected vehicles

Ram Promaster 2015-2016 2015 2016

Owner complaints about the same problem

Owners of these vehicles have filed 24 complaints about electrical problems.

2015 Ram Promaster 2016 Ram Promaster

Questions about recall 16V202000

Is there a recall on the 2015-2016 Ram Promaster electrical system?

Yes. Recall 16V202000, reported on April 11, 2016, covers about 23,930 vehicles.

What is the fix for recall 16V202000?

Chrysler will notify owners, and dealers will relocate the harness connector to under the instrument panel, free of charge. The recall began on June 3, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S24.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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