2012-2015 Chrysler 300, Dodge Charger and others recall: control module (tcm/pcm/tecm)
Chrysler (FCA Us LLC) reported this safety recall on April 25, 2016. It covers about 811,290 vehicles.
- vehicles affected
- 811,290
- reported
- Apr 25, 2016
- owners notified
- Jun 24, 2016
- related complaints
- 1,210
Power train: automatic transmission: control module (TCM/PCM/tecm)
- What is wrong
- Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
- Risk
- Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
- Remedy
- Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Recall number 16V240000
Affected vehicles
- Chrysler 300 2012-2014 201220132014
- Dodge Charger 2012-2014 201220132014
- Jeep Grand Cherokee 2014-2015 20142015
Owner complaints about the same problem
Owners of these vehicles have filed 1,210 complaints about transmission problems.
2012 Chrysler 3002013 Chrysler 3002014 Chrysler 3002012 Dodge Charger2013 Dodge Charger2014 Dodge Charger2014 Jeep Grand Cherokee2015 Jeep Grand Cherokee
Questions about recall 16V240000
Is there a recall on the 2012-2015 Chrysler 300, Dodge Charger and others control module (tcm/pcm/tecm)?
Yes. Recall 16V240000, reported on April 25, 2016, covers about 811,290 vehicles.
What is the fix for recall 16V240000?
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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