2011-2012 Ford Expedition, Ford F-150 and others recall: automatic transmission
Ford Motor Company reported this safety recall on April 27, 2016. It covers about 153,581 vehicles.
- vehicles affected
- 153,581
- reported
- Apr 27, 2016
- owners notified
- Sep 16, 2016
- related complaints
- 1,758
Power train: automatic transmission
- What is wrong
- Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford F-150 trucks, 2012 Ford Expedition, Lincoln Navigator, and Ford Mustang vehicles. The affected vehicles are equipped with an automatic transmission that may unexpectedly downshift to first gear, regardless of vehicle speed.
- Risk
- An unexpected downshift into first gear can cause the vehicle to slow down suddenly without warning and the rear tires may slide or lock, increasing the risk of a crash.
- Remedy
- Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S19.
Recall number 16V248000
Affected vehicles
- Ford Expedition 2012 2012
- Ford F-150 2011-2012 20112012
- Ford Mustang 2012 2012
- Lincoln Navigator 2012 2012
Owner complaints about the same problem
Owners of these vehicles have filed 1,758 complaints about transmission problems.
2012 Ford Expedition2011 Ford F-1502012 Ford F-1502012 Ford Mustang2012 Lincoln Navigator
Questions about recall 16V248000
Is there a recall on the 2011-2012 Ford Expedition, Ford F-150 and others automatic transmission?
Yes. Recall 16V248000, reported on April 27, 2016, covers about 153,581 vehicles.
What is the fix for recall 16V248000?
Ford will notify owners, and dealers will reprogram the powertrain control module with updated software, free of charge. The recall began on September 19, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16S19.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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