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2013-2016 Chevrolet Sonic, Chevrolet Spark and others recall: software

General Motors LLC reported this safety recall on April 28, 2016. It covers about 317,572 vehicles.

vehicles affected
317,572
reported
Apr 28, 2016
owners notified
May 26, 2016
related complaints
279

Electrical system: software

What is wrong
General Motors LLC (GM) is recalling certain model year 2013-2016 Chevrolet Sonic and Trax vehicles and 2013-2015 Chevrolet Spark vehicles equipped with a Bring Your Own Media radio. The affected radios may fail to provide an audible warning chime when the driver, after turning off the ignition and leaving the key in the cylinder, waits 10 minutes or longer to open the door. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114 "Theft Protection."
Risk
Without audible indicators, the driver may leave the key in the ignition, increasing the risk of theft.
Remedy
GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17130.

Recall number 16V257000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 279 complaints about electrical problems.

2013 Chevrolet Sonic2014 Chevrolet Sonic2015 Chevrolet Sonic2016 Chevrolet Sonic2013 Chevrolet Spark2014 Chevrolet Spark2015 Chevrolet Trax2016 Chevrolet Trax

Questions about recall 16V257000

Is there a recall on the 2013-2016 Chevrolet Sonic, Chevrolet Spark and others software?

Yes. Recall 16V257000, reported on April 28, 2016, covers about 317,572 vehicles.

What is the fix for recall 16V257000?

GM will notify owners, and dealers will update the radio software, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Chevrolet customer service at 1‑800‑222‑1020. GM's number for this recall is 17130.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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