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2011 BMW X5, BMW X5 Diesel Sav and others recall: driveshaft

BMW Of North America, LLC reported this safety recall on May 17, 2016. It covers about 21,493 vehicles.

vehicles affected
21,493
reported
May 17, 2016
owners notified
Jul 8, 2016
related complaints
73

Power train: driveline: driveshaft

What is wrong
BMW of North America, LLC (BMW) is recalling certain model year 2011 X5 xDrive 35i, xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles manufactured April 5, 2010, to November 20, 2010, 2011 X5 xDrive35d diesel vehicles manufactured April 7, 2010, to November 20, 2010, and 2011 X6 Active Hybrid vehicles manufactured April 15, 2010, to November 17, 2010. The affected vehicles have a front driveshaft universal joint that may not seal out water and debris from getting in and damaging the joint, which could lead to its failure.
Risk
If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy
BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1‑800‑525‑7417.

Recall number 16V311000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 73 complaints about transmission problems.

2011 BMW X52011 BMW X5 Diesel Sav2011 BMW X62011 BMW X6 Activehybrid Sac

Questions about recall 16V311000

Is there a recall on the 2011 BMW X5, BMW X5 Diesel Sav and others driveshaft?

Yes. Recall 16V311000, reported on May 17, 2016, covers about 21,493 vehicles.

What is the fix for recall 16V311000?

BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on July 8, 2016. Owners may contact BMW customer service at 1‑800‑525‑7417.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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