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2015-2016 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others recall: roof and pillars

Daimler Vans USA, LLC reported this safety recall on May 24, 2016. It covers about 3 vehicles.

vehicles affected
3
reported
May 24, 2016
owners notified
Aug 11, 2016
related complaints
7

Structure: body: roof and pillars

What is wrong
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Risk
If the required crash pads are missing, it can increase the risk of injury to a front passenger seat occupant if they are unbelted.
Remedy
DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Recall number 16V351000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 7 complaints about body problems.

2015 Freightliner Sprinter 25002016 Freightliner Sprinter 25002015 Freightliner Sprinter 35002016 Freightliner Sprinter 35002015 Mercedes-Benz Sprinter 25002016 Mercedes-Benz Sprinter 25002015 Mercedes-Benz Sprinter 35002016 Mercedes-Benz Sprinter 3500

Questions about recall 16V351000

Is there a recall on the 2015-2016 Freightliner Sprinter 2500, Freightliner Sprinter 3500 and others roof and pillars?

Yes. Recall 16V351000, reported on May 24, 2016, covers about 3 vehicles.

What is the fix for recall 16V351000?

DVUSA will notify owners, and dealers will install the required crash-pads, free of charge. The recall began on August 11, 2016. Owners may contact DVUSA customer service at 1‑877‑762‑8267.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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