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2008-2011 Mercedes Benz C300, Mercedes Benz C350 and others recall: inflator module

Mercedes-Benz USA, LLC. reported this safety recall on May 26, 2016. It covers about 258,163 vehicles.

vehicles affected
258,163
reported
May 26, 2016
owners notified
Jul 31, 2018
related complaints
1,468

Air bags: frontal: passenger side: inflator module

What is wrong
Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2008-2011 C300 Sedan, C300 4matic Sedan, C350 Sedan, C63 AMG Sedan vehicles, 2010-2011 GLK350, GLK350 4-Matic and E350 Coupe vehicles, 2011 SLS AMG, E350 Convertible, E550 Coupe and E550 Convertible vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, MBUSA is recalling certain model year 2008 C300 Sedan, C350 Sedan, C63 AMG Sedan and C300 4-Matic Sedan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy
MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Recall number 16V363000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 1,468 complaints about airbags problems.

2008 Mercedes Benz C3002009 Mercedes Benz C3002008 Mercedes Benz C3502009 Mercedes Benz C3502008 Mercedes Benz C632009 Mercedes Benz C632010 Mercedes Benz C632011 Mercedes Benz SLS2010 Mercedes-Benz C3002011 Mercedes-Benz C3002010 Mercedes-Benz C3502011 Mercedes-Benz C350

Questions about recall 16V363000

Is there a recall on the 2008-2011 Mercedes Benz C300, Mercedes Benz C350 and others inflator module?

Yes. Recall 16V363000, reported on May 26, 2016, covers about 258,163 vehicles.

What is the fix for recall 16V363000?

MBUSA will notify owners, and dealers will replace the passenger frontal air bag modules, free of charge. Owners were sent an interim notification October 2016. A second notice will be mailed when remedy parts are available. Owners may contact MBUSA customer service at 1‑877‑496‑3691.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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