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2015 Glaval Bus Synergy recall: steering

Forest River, Inc. reported this safety recall on June 8, 2016. It covers about 2 vehicles.

vehicles affected
2
reported
Jun 8, 2016
owners notified
Jun 10, 2016

Steering

What is wrong
Forest River, Inc. (Forest River) is recalling certain model year 2015 Glaval Synergy transit buses manufactured March 23, 2015, to April 29, 2015. The affected vehicles are built on a Freightliner Custom Chassis and have steering boxes that were manufactured using incorrect internal spacers, resulting in premature wear in the connection between the steering wheel and the front axle.
Risk
The steering wheel's connection to the front axle could fail resulting in a sudden loss of steering ability, increasing the risk of a crash.
Remedy
Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1‑574‑262‑2212 or Freightliner customer service at 1‑800‑547‑0712. Forest River's number for this recall is 35-06022016-0207.

Recall number 16V411000

Affected vehicles

Questions about recall 16V411000

Is there a recall on the 2015 Glaval Bus Synergy steering?

Yes. Recall 16V411000, reported on June 8, 2016, covers about 2 vehicles.

What is the fix for recall 16V411000?

Forest River will notify owners, and Freightliner dealers will inspect and replace the steering box, as necessary, free of charge. The recall began on June 10, 2016. Note: Owners are urged not to drive their vehicles until they have been inspected. Owners may contact Forest River customer service at 1‑574‑262‑2212 or Freightliner customer service at 1‑800‑547‑0712. Forest River's number for this recall is 35-06022016-0207.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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