2016 Mercedes-Benz C300 recall: electric power assist system
Mercedes-Benz USA, LLC. reported this safety recall on June 15, 2016. It covers about 17 vehicles.
- vehicles affected
- 17
- reported
- Jun 15, 2016
- owners notified
- Dec 19, 2016
- related complaints
- 13
Steering: electric power assist system
- What is wrong
- Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 C300 4Matic vehicles manufactured November 4, 2015, to March 1, 2016. In the affected vehicles, the electric power steering assist system may shutdown due to a software error.
- Risk
- If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
- Remedy
- MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Recall number 16V438000
Affected vehicles
- Mercedes-Benz C300 2016 2016
Owner complaints about the same problem
Owners of these vehicles have filed 13 complaints about steering problems.
Questions about recall 16V438000
Is there a recall on the 2016 Mercedes-Benz C300 electric power assist system?
Yes. Recall 16V438000, reported on June 15, 2016, covers about 17 vehicles.
What is the fix for recall 16V438000?
MBUSA will notify owners, and dealers will update the software for the electric power steering control unit, free of charge. The recall began January 2017. Owners may contact MBUSA customer service at 1‑800‑367‑6372.
Is the recall repair free?
Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.
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