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2016 Mercedes-Benz GLE 450 recall: software

Mercedes-Benz USA, LLC. reported this safety recall on June 15, 2016. It covers about 5,826 vehicles.

vehicles affected
5,826
reported
Jun 15, 2016
owners notified
Jul 18, 2016
related complaints
8

Electrical system: software

What is wrong
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.
Risk
If the engine shuts down unintentionally, there may be an increased risk of a crash.
Remedy
MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Recall number 16V440000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 8 complaints about electrical problems.

2016 Mercedes-Benz GLE 450

Questions about recall 16V440000

Is there a recall on the 2016 Mercedes-Benz GLE 450 software?

Yes. Recall 16V440000, reported on June 15, 2016, covers about 5,826 vehicles.

What is the fix for recall 16V440000?

MBUSA will notify owners, and dealers will update the ECU software, free of charge. The recall began August 2016. Owners may contact MBUSA customer service at 1‑800‑367‑6372.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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