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2016 Ram 3500, Ram 4500 and others recall: transfer case (4-wheel drive)

Chrysler (FCA Us LLC) reported this safety recall on July 1, 2016. It covers about 889 vehicles.

vehicles affected
889
reported
Jul 1, 2016
owners notified
Aug 11, 2016
related complaints
25

Power train: transfer case (4-wheel drive)

What is wrong
Chrysler (FCA US LLC) is recalling certain model year 2016 Ram 3500 trucks manufactured July 24, 2015, through January 7, 2016, and 2016 Ram 4500/5500 trucks manufactured July 24, 2015, through October 8, 2015. The transfer case may have been manufactured with a misshapen main output shaft, creating voids that may cause a shaft fracture.
Risk
If the main output shaft fractures, the vehicle may lose motive power, increasing the risk of a crash. Additionally, the driver may be unable to place the vehicle in PARK, increasing the risk of a vehicle rollaway.
Remedy
Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S48.

Recall number 16V495000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 25 complaints about transmission problems.

2016 Ram 35002016 Ram 45002016 Ram 5500

Questions about recall 16V495000

Is there a recall on the 2016 Ram 3500, Ram 4500 and others transfer case (4-wheel drive)?

Yes. Recall 16V495000, reported on July 1, 2016, covers about 889 vehicles.

What is the fix for recall 16V495000?

Chrysler will notify owners, and dealers will replace the transfer case, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1‑800‑853‑1403. Chrysler's number for this recall is S48.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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