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2011-2016 Ferrara Cinder, Ferrara Igniter and others recall: electrical system

Ferrara Fire Apparatus, Inc. reported this safety recall on July 20, 2016. It covers about 24 vehicles.

vehicles affected
24
reported
Jul 20, 2016
owners notified
Aug 26, 2016

Electrical system

What is wrong
Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain model year 2011-2016 Inferno, Igniter, Intruder, and Cinder emergency vehicles manufactured October 3, 2011, to May 31, 2016, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1‑225‑567‑7100 extension 3011.

Recall number 16V544000

Affected vehicles

Questions about recall 16V544000

Is there a recall on the 2011-2016 Ferrara Cinder, Ferrara Igniter and others electrical system?

Yes. Recall 16V544000, reported on July 20, 2016, covers about 24 vehicles.

What is the fix for recall 16V544000?

Ferrara will notify owners, and service personnel or service centers will reprogram the units, free of charge. The recall began on August 26, 2016. Owners may contact Ferrara customer service at 1‑225‑567‑7100 extension 3011.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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