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2017 Ford Escape recall: software

Ford Motor Company reported this safety recall on August 24, 2016. It covers about 17,985 vehicles.

vehicles affected
17,985
reported
Aug 24, 2016
owners notified
Sep 6, 2016
related complaints
156

Electrical system: software

What is wrong
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Risk
If a window closes on a body part, it can increase the risk of injury.
Remedy
Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C12.

Recall number 16V617000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 156 complaints about electrical problems.

2017 Ford Escape

Questions about recall 16V617000

Is there a recall on the 2017 Ford Escape software?

Yes. Recall 16V617000, reported on August 24, 2016, covers about 17,985 vehicles.

What is the fix for recall 16V617000?

Ford has notified owners, and dealers will update the power window operating system software, free of charge. The recall began on September 6, 2016. Owners may contact Ford customer service at 1‑866‑436‑7332. Ford's number for this recall is 16C12.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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