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2015-2016 Smeal Aerial and Smeal Aerial Fire Apparatus recall: electrical system

Smeal Fire Apparatus Co., Inc. reported this safety recall on September 14, 2016. It covers about 6 vehicles.

vehicles affected
6
reported
Sep 14, 2016
owners notified
Oct 18, 2016

Electrical system

What is wrong
Smeal Fire Apparatus Co., Inc. (Smeal) is recalling certain 2015-2016 Aerial fire apparatus vehicles manufactured October 1, 2015, to August 31, 2015, equipped with Class 1 Ultraview Touchscreens manufactured by Hale Products. These touchscreens may experience false switch activations that can happen without the operator's knowledge causing accessories to turn on or off, affecting vehicle performance.
Risk
The unintended turning on or off of accessories such as emergency beacons or automatic snow chains can increase the risk of a crash.
Remedy
Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1‑877‑415‑8628, option 1 for Smeal, then option 4 for Direct Customer Service.

Recall number 16V663000

Affected vehicles

Questions about recall 16V663000

Is there a recall on the 2015-2016 Smeal Aerial and Smeal Aerial Fire Apparatus electrical system?

Yes. Recall 16V663000, reported on September 14, 2016, covers about 6 vehicles.

What is the fix for recall 16V663000?

Smeal will notify owners, and dealers will reprogram the unit's software, free of charge. The recall began on October 18, 2016. Owners may contact Smeal customer service at 1‑877‑415‑8628, option 1 for Smeal, then option 4 for Direct Customer Service.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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