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2010-2014 Subaru Legacy and Subaru Outback recall: motor

Subaru Of America, Inc. reported this safety recall on September 27, 2016. It covers about 592,647 vehicles.

vehicles affected
592,647
reported
Sep 27, 2016
owners notified
Oct 25, 2016
related complaints
81

Visibility: windshield wiper/washer: motor

What is wrong
Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.
Risk
If the windshield wiper motor overheats, the wipers may fail, reducing driver visibility and increasing the risk of a crash. Additionally, the wiper motor cover may melt, increasing the risk of a fire.
Remedy
Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V‑469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.

Recall number 16V694000

Affected vehicles

Owner complaints about the same problem

Owners of these vehicles have filed 81 complaints about visibility problems.

2011 Subaru Legacy2012 Subaru Legacy2013 Subaru Legacy2014 Subaru Legacy2011 Subaru Outback2012 Subaru Outback2013 Subaru Outback2014 Subaru Outback

Questions about recall 16V694000

Is there a recall on the 2010-2014 Subaru Legacy and Subaru Outback motor?

Yes. Recall 16V694000, reported on September 27, 2016, covers about 592,647 vehicles.

What is the fix for recall 16V694000?

Subaru will notify owners, and dealers will replace the windshield wiper motor bottom cover assembly, free of charge. The recall began October 2016. Owners may contact Subaru customer service at 1‑800‑782‑2783. Subaru's number for this recall is WTK-71. Note: This recall supersedes recall 11V‑469. All vehicles that were remedied under that campaign are affected by this campaign, and need to have their wiper motor bottom cover replaced again.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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