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2015-2016 Heartland Cyclone, Heartland Road Warrior and others recall: equipment

Heartland Recreational Vehicles, LLC reported this safety recall on November 14, 2016. It covers about 2,045 vehicles.

vehicles affected
2,045
reported
Nov 14, 2016
owners notified
Dec 2, 2016

Equipment

What is wrong
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2015-2016 Cyclone travel trailers manufactured July 6, 2014, to September 29, 2015 and 2015-2016 Road Warrior and 2016 Torque trailers manufactured July 18, 2014, to September 30, 2015. The affected trailers are equipped with aluminum black ladders manufactured by Christianson Industries that have retractable hinges, each with a welded 'top hat' that can separate from the hinge.
Risk
If the hinges separate from the ladder while in use, the ladder may fall from the vehicle, increasing the risk of injury.
Remedy
Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99-01-28.

Recall number 16V819000

Affected vehicles

Questions about recall 16V819000

Is there a recall on the 2015-2016 Heartland Cyclone, Heartland Road Warrior and others equipment?

Yes. Recall 16V819000, reported on November 14, 2016, covers about 2,045 vehicles.

What is the fix for recall 16V819000?

Heartland will notify owners, and dealers will install hinge braces over the back of the existing hinges, free of charge. The recall began on December 2, 2016. Owners may contact Heartland customer service at 1‑877‑262‑8032. Heartland's number for this recall is 99-01-28.

Is the recall repair free?

Safety recall repairs are done free of charge at authorized dealers. A dealer can confirm with the VIN whether a specific vehicle is included and whether the repair has already been done.

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